Terms and Conditions
Preeti Silks, a brand established with a passion for creating exquisite silk sarees and ethnic wear, has been a trusted name for high-quality craftsmanship. We provide a wide range of premium silk products, available through our physical stores across India and internationally, as well as on our website, www.preetisilks.com. Whether you are visiting our store or shopping online, we aim to offer the finest silk products that celebrate tradition and elegance.
Terms of Use
By accessing and using www.preetisilks.com, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website. Preeti Silks reserves the right to change, modify, or update these terms at any time, and the revised terms will be posted on the website. It is your responsibility to review these terms regularly.
Intellectual Property Rights
All content on this website, including images, videos, text, logos, designs, and other materials, is owned by Preeti Silks and protected by copyright, trademark, and intellectual property laws. The content is for your personal, non-commercial use only. You may not reproduce, distribute, modify, or use any of this material for commercial purposes without prior written consent from Preeti Silks.
Use of the Website
The website is intended for personal use only. You may browse and make inquiries about our products, but any commercial use, such as resale, reproduction, or distribution of our content, is prohibited unless authorized. You agree not to use the website for any illegal or harmful activities.
Offline and Online Purchases
Preeti Silks offers products for sale both through physical retail outlets and via our website. Whether purchasing online or offline, the same quality and customer service standards apply. Products purchased in our stores are subject to store policies, while online purchases are subject to the website’s policies.
Payments
For online purchases, customers can pay via secure payment methods, including net banking, debit/credit cards, or through our authorized payment gateway partners. Prices on the website include applicable taxes and shipping fees within India. For international customers, shipping charges and currency exchange may apply.
Limitation of Liability
Preeti Silks shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the website or the products, whether or not we have been advised of the possibility of such damages. We do not guarantee that the website will be error-free or uninterrupted.
Privacy and Data Security
We respect your privacy and take all reasonable measures to protect your personal information. Any personal details provided during online interactions or store visits will be used solely for transaction purposes and customer service. We will not share your personal information with third parties unless required by law or for necessary operational processes (e.g., shipping).
Returns and Exchanges
We understand that occasionally, you may need to return or exchange an item. Our return and exchange policies apply to both online and offline purchases.
- Online Purchases: If you receive a damaged or defective product, please contact us within 7 days of receiving the item for a resolution. Returns or exchanges will be accepted if the product is unused, with tags intact, and in its original condition. Custom-made or altered products are non-returnable.
Shipping and Delivery
For online orders, we strive to deliver your products in a timely manner. Domestic orders are typically delivered within 7 business days. International delivery times may vary depending on the destination. Preeti Silks is not responsible for delays caused by third-party shipping carriers.
Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or control the content of these sites. We are not responsible for the policies or practices of these third-party websites and recommend reviewing their terms and conditions before using them.
Disclaimer
Preeti Silks reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and by continuing to use the website, you accept the updated terms.
